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你知道吗？ 本评论由我们的专业作者撰写。
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成员的意见LES FOUS DE L’ÎLE
4.3/5
168 通知
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以下评分和评论反映的是会员的主观意见，而非 The Little Witty 的观点。
访问于十月 2023
Très bon moment passé dans ce restaurant où la cuisine y est fine
LES FOUS DE L’ÎLE
经理
11/10/2023 à12:37
Chère Catherine,
Tout le plaisir fut pour nous de vous accueillir dans notre restaurant de l'Île Saint-Louis !
Merci beaucoup pour avoir pris le temps de partager votre entière satisfaction quant à la qualité des plats qui vous ont été proposés tout au long de cette dégustation ;)
Nous ne manquerons pas de transmettre vos compliments à notre chef, et espérons avoir le plaisir de vous retrouver très prochainement dans notre établissement parisien,
À bientôt,
L'équipe des Fous de l'Île
Tout le plaisir fut pour nous de vous accueillir dans notre restaurant de l'Île Saint-Louis !
Merci beaucoup pour avoir pris le temps de partager votre entière satisfaction quant à la qualité des plats qui vous ont été proposés tout au long de cette dégustation ;)
Nous ne manquerons pas de transmettre vos compliments à notre chef, et espérons avoir le plaisir de vous retrouver très prochainement dans notre établissement parisien,
À bientôt,
L'équipe des Fous de l'Île
访问于十月 2023
Enjoyed the chicken ballotine, its a big portion. The pate en crout was great too.
LES FOUS DE L’ÎLE
经理
11/10/2023 à12:34
Dear Uly,
Thank you very much for sharing your positive review and this rain of stars !
We are delighted to hear that the original dishes of our chef, exclusively composed of excellent and fresh products, totally complied with your expectations ;)
It was a pleasure to welcome you at les Fous de l'Île, and we look forward to having you again on a next visit to Paris !
See you soon,
The Team - Les Fous de l'Île
Thank you very much for sharing your positive review and this rain of stars !
We are delighted to hear that the original dishes of our chef, exclusively composed of excellent and fresh products, totally complied with your expectations ;)
It was a pleasure to welcome you at les Fous de l'Île, and we look forward to having you again on a next visit to Paris !
See you soon,
The Team - Les Fous de l'Île
访问于九月 2023
质量/价格比
厨房质量
框架/联盟
服务
Expérience très agréable : personnel aux petits soins et emplacement idéal pour un déjeuner dans paris.
访问于十月 2023
Extremely disappointing experience. We arrived at for our reservation at 7pm (the correct time). We were seated, given water and requested glasses of wine (which were also poured) and gave our order (one appetizer and two mains) by 7:15pm.
By 8:15 pm we had received no food (not even a basket of break), our wine was finished, and no one had come by during the entire hour to see how we were. A couple who had been seated beside us after we arrived had received their food already. We called the waitress over to ask when our food would be coming and were told it was coming shortly. She also did not ask if we would like more wine so we requested more. Five minutes later the main courses arrived (no appetizer). When I asked the server what had happened to our appetizer he had no clue what I was referring to. We again called over the waitress who apologized and asked if we would like the appetizer anyway to which we said no. Five minutes after we started eating she returned to ask if "there were any problems."
The food was well prepared but not exceptional and not worth the money. I had the scallops as a main which were well cooked but there were only 3 on the plate and they were small...this is what I would expect for an appetizer.
At this point we were so disappointed by the service we requested the bill so we could leave. The bill was completely incorrect...it still included the appetizer, had a main that we didn't order, and listed more expensive wine than we had had.
In addition, the table on the other side of us never received their main courses and ended their meal early after getting tired of waiting.
Lastly, to the restaurant, I've seen on Google that you respond to negative reviews by apologizing and suggesting that people come back because you hope that the experience will be better. This is not a satisfactory response and seems very self-serving. You want people to come back to spend money in your establishment but offer nothing more than a hope that the service will be better? A better approach for bad service would be to comp part of the meal when it occurs...this was not offered to us.
By 8:15 pm we had received no food (not even a basket of break), our wine was finished, and no one had come by during the entire hour to see how we were. A couple who had been seated beside us after we arrived had received their food already. We called the waitress over to ask when our food would be coming and were told it was coming shortly. She also did not ask if we would like more wine so we requested more. Five minutes later the main courses arrived (no appetizer). When I asked the server what had happened to our appetizer he had no clue what I was referring to. We again called over the waitress who apologized and asked if we would like the appetizer anyway to which we said no. Five minutes after we started eating she returned to ask if "there were any problems."
The food was well prepared but not exceptional and not worth the money. I had the scallops as a main which were well cooked but there were only 3 on the plate and they were small...this is what I would expect for an appetizer.
At this point we were so disappointed by the service we requested the bill so we could leave. The bill was completely incorrect...it still included the appetizer, had a main that we didn't order, and listed more expensive wine than we had had.
In addition, the table on the other side of us never received their main courses and ended their meal early after getting tired of waiting.
Lastly, to the restaurant, I've seen on Google that you respond to negative reviews by apologizing and suggesting that people come back because you hope that the experience will be better. This is not a satisfactory response and seems very self-serving. You want people to come back to spend money in your establishment but offer nothing more than a hope that the service will be better? A better approach for bad service would be to comp part of the meal when it occurs...this was not offered to us.
与我们的合作伙伴一起寻找独一无二的假期优惠
Thank you infinitely for your loyalty and this excellent review !
The whole team of Les Fous de l'Île is happy to hear that you enjoyed her warm welcome and the amazing dishes concocted by Jonathan Laffon ;)
It is always a pleasure to have you, do not hesitate to renew this culinary discovery in the heart of Paris !
See you soon,
The Team - Les Fous de l'Île