HOTEL PRIMA LEPIC ^{* * *}

Bien

Hotel Review

I recently stayed at this hotel, and overall, it was a positive experience. The service was excellent – the staff was friendly, professional, and always available to help. The hotel's location is also great – not far from the city center, making it easy to get to major attractions. Plus, there are plenty of nice restaurants and pubs in the area, which made my stay even more enjoyable.

The rooms are quite small, but they are clean, well-organized, and the beds are comfortable. However, the main downside for me was the bathroom – it’s very small and not very convenient, the water pressure in the shower is weak, and the lighting in the room could be better.

Overall, if you're looking for a well-located hotel with excellent service and don't mind the small rooms and bathroom, this is a good option.

We had a great room , plenty of space.|Tea and coffee making facilities. Shampoo and shower gel. Towels.|It is an old building and some floor boards creaked so this must be expected.|Perfectly placed for moulin rouge|A 40 minute walk to the river area.|Breakfast was good with plenty of choice |Lots of bars and restaurants locally. Such a nice area to stay.|Would recommend.|

Great!

The room looked nothing like the pictures. This was not the “superior” room I booked. If this is what they consider “superior,” I can’t even imagine the condition of their standard rooms.
It’s clear they spent their renovation budget on a classy-looking lobby and a cozy bar area. But the room I stayed in was a completely different story: it felt like a tiny, outdated student dorm that hadn’t been renovated since the 1970s. The carpet was disgusting—old, stained, and filthy. I wouldn’t dare step on it barefoot.
The lack of a thermostat made things worse. The heater was blasting all night, and after an hour of unsuccessfully trying to turn it off or adjust it, I had to open the window—in the middle of January—just to cool down the room.
The room was so small that I could only open my suitcase on the bed because there was no other space. The bathroom was equally bad: tiny, old, poorly lit, and with a shower awkwardly placed in an open tub.
This was, without a doubt, the worst room I’ve had to stay in for a long time. It’s shameful that they advertise and rent this as a “superior” room.

When I checked in late at night, the front desk staff couldn’t accommodate my concerns and told me to speak with the manager the next morning.
At 3 a.m., in the middle of a sleepless and miserable night, I decided to book a different hotel. I found a much better, larger room just two blocks away for nearly the same price.

The manager, however, had no sense of customer service and refused to refund me for the second night, even though I didn’t stay.

Do not be fooled by the nice lobby and the misleading photos. This place is a complete disappointment.