HÔTEL PLAZA ÉTOILE ^{* * *}

Proche de la place de l'étoile, commerce, métro, Petit dej complet ...je conseille

Очень хороший отель, рядом Эйфелевая башня

An awful, unprofessional and dysfunctional hotel. Arrived to find out that the electronic door lock to our room didn’t work, so l had to fetch (and wait for) staff to manually unlock the door every single time l wanted to enter my room.

Room keys (if they work) have to be left at reception when you go out, and when you return there’s no check to make sure the staff are giving the key to the right patron. You just quote a room number and a key is casually handed over. Forget about securing anything safely at this hotel. The night guy that let us into our room had never seen us before, so he had no way of knowing we were who we said we were (and yet he handed the key over at 11pm at night!)

Additionally, our requested ‘Twin room’ had only a single bed, not the requested two, and we had not been advised of this until after they took full payment, whereby an alternative room and/or refund was refused. When asked why we were not warned of this before arrival and payment, the justification was ‘a request for two beds is optional for the hotel'. A request for an additional blanket so l could makeshift a bed (on the floor) was also refused. So l ‘slept’, shivering on the floor, to allow my friend to use the only bed. A perfunctory offer to refund our breakfast (if we purchased it, and we had not) was the only concession offered.

Lastly, l hope you like subway noise, because you’re going to hear and feel it every 10 minutes.

As a realistic and regular traveler, I had low expectations for Parisian hotels, and this establishment managed to spectacularly underperform even this low standard.

Well done! Avoid.

O hotel é exatamente como pelas fotos postadas nos sites ou aqui no Google - eu tinha a impressão do quarto ser menor do que ele realmente é, então foi uma grande e boa surpresa quando cheguei no hotel e vi que a realidade era ainda melhor. O atendimento, a limpeza e o cuidado do staff foram ótimos também, muito prestativos. É claro, ainda tem a questão da localização ser excelente. Eu altamente recomendo a todos que se hospedem aqui, principalmente numa viagem a dois.

Hotel maravilhoso, super recomendo, limpeza , organização, seguro e muito aconchegante, realmente vale muito a pena passar suas férias neste paraíso.