HÔTEL VIATOR PARIS GARE DE LYON ^{* * *}

Charmant hôtel, bien placé avec un personnel serviable et souriant...je recommande vivement cet endroit

Pour la déco des chambres chacun son style ! Énormément de bruits la nuit! Arrivée à 22h la dame de nuit à été très gentille ! Heureusement Qu elle était là aussi au matin, elle vous fait oublier que les lits des chambres doubles sont en 140cm! Pas de 160x200 ! ! A 5min de la gare de Lyon ! Sans oublier le prix d une nuit relativement élevé !

Near to Train station, metro station. Bars, cafes, supermarket all within a walk of 2 mins
Indian restaurant too nearby

Room 407 is very dated and carpet v stained and dusty. The bathroom layout was poor with the sink so large that access to shower and toilet was hard. Towel rack is at other end of bathroom from shower and there is no soap holder in the shower. It has obviously been broken previously. The toilet rattled each time I sat on it- it seems the cistern is loose||No fresh coffee or tea for breakfast just a machine that dispenses a third of a cup. ||The lady on reception wasn’t v friendly either as she preferred to answer the phone part way through my check in. ||The location is great for gare de Lyon. I chose the hotel for that and the fact that breakfast starts at 6:30 is good

The location is perfect, right in front of metro and train. The staff were very sweet and helpful. We didn’t like the breakfast and let them know about it and they cancelled and refunded us, which was appreciated.

I’m sorry to say there were quite a lot of things that bugged me. First of all, as it is visible on the room pages, the rooms are old fashioned which normally adds a nice atmosphere, however, once we went in we noticed the floors were creaking, there were holders on the walls for the curtains but they were unstable or falling off. These weren’t that big of a deal though.

The thing that annoyed me the most was the elevator. I’ve never seen an elevator so small. As people are traveling it’s normal for them to have big luggages. We could barely fit a person and two big suitcases and the elevator was completely full. It would’ve been passable if the elevator was fast but it was unfortunate also slow. The worst timing to use the elevator was right after 9 ish, because the cleaning was being done and it would take 5 minutes for the elevator to be free to be used.

As I’ve mentioned we had bought breakfast, we only ate for the first day (we stayed for 4 nights) and noticed that the croissants were bad. Like not even tolerable, and in France, where croissants are one of the signatures, it was a disappointment. I’ve later on learned that it is normal for hotels to not have good croissants (?), but nevertheless I wanted to mention it. The other 3 breakfasts were then refunded when we asked for the second time. (We had to ask twice) [Of course, you can go out and buy from a bakery. A breakfast is not worth it in the hotel]. Most of the food was packaged (cheese, yogurt, fruit yogurt and such things). Other than that the orange juice and the coffee were pretty good.

We had two rooms, the same ones, and one of them was on the upper floor and had a small balcony, which was pretty cause it had a nice view. One other thing, some of the doors, one of the rooms and the elevator door in one of the floors needed extra work to be put in to be opened. Like we had to put in effort to keep them open. It was hard to move in such small corridors with luggage and also have to keep the door open with great effort.