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avis_word GRAND HÔTEL DES TEMPLIERS 兰斯
成员的意见GRAND HÔTEL DES TEMPLIERS
4.3/5
54 通知
质量/价格比
地点
洁净度
设置/氛围
服务
以下评分和评论反映的是会员的主观意见,而非 The Little Witty 的观点。
GRAND HÔTEL DES TEMPLIERS * * * *
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No restaurant, but a good choice to suit all budgets within a few minutes walk. Reims centre a few more minutes walk with even more choice/shopping/sights
Parking dans la cour privée payant.
L'hôtel est bien situé.
(By walk 10-15min the church)
Nice place! Good hospitality
Super kind! Everything is perfect
Thanks
We stayed in this hotel for one night. The bed was quite literally full of baby cockroaches - they must have hatched in the bed very recently because it was disgusting with bugs in the sheets and pillows.
When we went downstairs to change the room, there was no one at the desk to help us. So we did not sleep a wink. When we spoke to the reception the next morning, the receptionist told us that was what we could expect from a four star - totally not true as all our other four stars had reception available at night.
The receptionist said they would comp us the room after some haggling and we showed them the attached pictures. However she then went behind our backs and tried to charge our friends who were traveling with us for the room they just comped us.
When we confronted the receptionist about trying to charge our friends for the room, she was incredibly rude and even confirmed to our faces that she tried to charge them for our room. She never once apologized or offered a solution for the bug infestation, our sleepless night, and she was rude and dismissive, as if this whole situation were our fault.
It was honestly the worst hotel experience I’ve ever had, just shockingly bad.
un accueil chaleureux à la réception.
le petit déjeuner , également très souriante la dame qui nous servait. ce dernier était copieux et très frais.
les chambres , spacieuse et literie excellente.
et très propres.
et parking sécurisé.
Absolutely recommended.
Rummet kan vara bättre men skönt med parkeringsmöjligheter