MAMIE

La déco, l'ambiance et les personnes travaillant au service étaient très bien. Mais j'ai été déçue des plats, surtout des desserts.
Je baisse la note pour le rapport qualité prix.

If I could leave 0 stars for this place based off the managers personal presentation and horrendous attitude along with the unacceptable quality of food I would.

Awful main meals and absolutely HORRENDOUS customer service.

Adresse sympas
Le cadre est super, le repas bien et simple
Je recommandes sans problème
Mais par contre attention à la serveuse ou responsable je n’ai pas demander car elle se permet de faire des réflexions à propos du barman qui ne doivent pas être faite devant les clients
C’est pourquoi mon 4/5
Je ne sais pas si je reviendrais du coup

A terrible experience that resulted in 7 Police offers attending & a **Scandal in the Street**.

Initially we sat outside in the sunshine & had some French onion soup & drinks & everything was going well & our male English speaking waiter was tentative & efficient.

HOWEVER, we then moved inside to eat main meals where the general manager became our waitress - it went significantly down hill from there. Her behaviour was questionable in front of customers & you could tell immediately that she was not having a good day. We then observed her biting her nails & picking her ears before touching people’s food and drinks without washing her hands. At one point she even touched the French fries that slid off someone’s plate, pushing them back on.

Our main meals then arrived and we were immediately disappointed. The food did not look great & when it was examined further. The medium steak & burger was still running with blood & one of the chicken dishes was cold - thus, 3/4 dishes went back to the kitchen. The 4th meal was a chicken burger and you could tell the burger used was not good quality (it was like rubber). The 3 meals then came back out after not being away for long, they still appeared unappetising & it was clear the chicken dish had just been put in the microwave. Following this we had no further service from the waitress and or 2 waiters that were in the restaurant - they could all see we were not satisfied with the food and were not eating and they would glance over but not once were we approached. The manager then cleared the plates, we told her we were dissatisfied with the food & she just took the plates and put the food in the bin with no conversation or discussion around the issues. 5/10 minutes again passed with no communication and we asked for the bill. When the bill came we informed that we were not satisfied by the mains and would not be paying for them. There was then some back and forth for over 20 minutes which ended in the manager agreeing to take one meal off (the chicken dish that was cold and microwaved). We expressed our disappointment and disapproval of this noting that we did not wish to pay for any of the mains as the food was inedible. The manager then proceeded to threaten to call the police before doing so. In the meantime we paid for the starters & drinks and then the police arrived, which consisted of 2 cars & 7 officers (bare in mind we are 5 young girls who haven’t caused any issue other than stating we were not paying for the food we did not eat due to its poor quality). The manager was rude throughout the encounter & then stated we still must pay for all 4 mains as WE had caused a **scandal in the street** When it was all her doing…

Anyway, if you want poor quality food that looks like it could give you food poisoning- this is the venue for you.

We would NEVER return.

Très bon plats,
Dommage de ne pas savoir calculer et de nous faire payer 2 fois par personnes en se rajoutant un pourboire (sans nous le dire) …