LE CONTINENTAL

Nice hotel in a convenient spot, the bed was comfortable, the shower was hot with good pressure and the room was clean and had everything I needed. Nice touch with the glass refillable water bottles.
Lots of busy restaurants on the street, but I didn’t hear a thing with the window closed.
The hotel is across the park from the train and tram, just a few minutes walk.

Sehr schönes Hotel in absoluter Top-Lage!

We stayed here in June 2025 for three nights. We reserved a “Double Intemporelle/Timeless” room in this 4-star hotel. The room was spacious, comfortable, and clean. The location is excellent for accessing the train station, walking to restaurants, and visiting sights. However, the “service” provided by this hotel pales in comparison to the 11 other 4-star and 3-star hotels during our 6-week trip. At check-in, they encourage guests to forego any/all service to the room throughout their stay in exchange for a glass of champagne. The rooms do not have mini refrigerators, nor do they have hot water kettles available for use in the rooms. There is a small coffee pod machine. However, all the cups are paper and are too small for the coffee that is brewed. The machine overflowed each paper cup with every use. In their efforts to be “greener” by foregoing service to the rooms, they only provide single-use paper cups that ultimately create more waste and mess with each use (rather than providing ceramic cups or mugs that can be reused). And while we were told we could request additional room supplies (toilet paper, towels, more coffee pods), each request left us feeling like we were imposing on the front desk staff. The towel heater rack did not work in our room, so towels were unable to dry between uses. The room safe did not work because its battery was dead. The remote control for our TV was not fully functional. We were left to wonder if any hotel staff member checks the workability of items in the rooms during room servicing to ensure the next guest has a fully functional room upon arrival. Note that we never saw any housekeeping staff members at any point during our 3-night stay.||We decided to try the hotel’s breakfast our first morning there. It is very overpriced at €23 per person. While they advertise that the breakfast includes “pastries and breads,” neither of these types of items were included or available (we arrived in the restaurant at 8:50 am). When we asked about the lack of these items, the response was a shrug of the shoulders and “may be an issue with the bakery.” We did not eat breakfast at the Hotel Continental on the remaining days of our visit. Instead, we went to the Best Western (6 doors down). Their breakfast was very reasonably priced (€13.50 per person), had all the usual French breakfast options, and was very tasty. We found that the price, value, and food offerings at the Best Western far surpassed the overpriced and limited offerings at the Hotel Continental.||Part of the reason we selected this hotel is because it was listed in the Rick Steves guidebook for Reims. However, this hotel seemed to be too reliant on that guidebook recommendation. There are numerous other lodging options that are on this same street with equally excellent location to trains, restaurants, and sights. We recommend that guests carefully weigh all other lodging options before selecting Hotel Continental. If we happen to stay overnight in Reims again, we would seek lodging elsewhere.

Hervorragend die Lage an der Einfahrt Place Drouet Erlon. Parkgarageneingang direkt gegenüber dem Hotel. |Ein großes altes schickes Grandhotel. Völlig durchrenoviert mit Bar und Restaurant. |Zimmer Ok, Klimaanlage. Freundlich professionell der Empfang. 24 Std. Service. Viele Restaurant in direkter Nähe. Schönes Restaurant auf der Seite des Place gegenüber. |Die berühmte Cathédrale ca. 15-20 Minuten zu Fuß. |Reservation nötig. |Guten Aufenthalt.

Great rooms and the double beds were king size. AC helped with the heat wave going on.