HÔTEL LE RELAIS SAINT-JEAN ^{* * * *}

A FUIR je ne comprends pas la notation positive de cette hôtel, pour y être aller , cela mérite une note négative car très déçu de mon séjour. la chambre après nettoyage, n avait pas connu l aspirateur sous le lit depuis ma première communion, la ventilation suffoquée, des toiles d araignées conséquentes aux angles, une odeur de rance sur la moquette etc ..... et tout ça avec photos. ne parlais pas de remboursement ou de remise, cela n existe pas chez eux donc|ne perdait pas votre temps, un bel endroit se trouve a 200 mètres de la et on le reconnait car c'est le BEST W..............N

A FUIR très déçu, chambre sale, aucune remise acceptée pour s en excuser, allez au BEST WESTERN a 50 mètres, vous verrez un hôtel, un vrai qui respire la propreté et un accueil digne d un hôtelier des votre arrivé
( si réponse de la direction, je vous envoie les photos pour preuves accablantes de mes dires )

Superbe

HOTEL TO BE AVOIDED
We stayed at this place end of December for 1 night and got assigned room 106. We booked the hotel thinking we'd have a nice luxury stay at a 4-star hotel at the end of our vacation. Unfortunately, this was not the case at all.
We arrived around 6.30pm. Room 106 was freezing cold. The receptionist tried to help us by setting the heating to 28 degrees and full blast. This didn't solve the problem since the heating unit is located in the hallway, and not in the room. There was no possibility of changing rooms. After three hours, it was still as cold as ever. The heating turned off for some unknown reason and the night receptionist tried to turn it back on with partial success.
Even at full power, the system failed to heat the room, the main reason probably being its position in the corridor, not in the bedroom.
We had to put on extra day-clothes to sleep! This is totally unacceptable for a 4-star hotel room labeled “comfort room”. There was no comfort to be found.
We paid 175 Euro for this stay at check-in (unfortunately)! We kindly asked Mr. David Abi Aad, the Manager, for at least a partial refund, which he simply refused to do.
Unfortunately we cannot recommend staying at this hotel.

The location for this hotel really is excellent. You are right in the heart of Troyes. The secure underground parking underneath the hotel makes it super convenient. The room that we had was large and quiet. The bed was very comfortable. ||The less positive aspects of our stay were the unfriendly welcome and tired state of the room. Given the age of the building, it's not surprising that the natural light was poor. However, there is no excuse for not having proper lamps so that you can read. It is not at a four star standard with little attention to detail. The breakfast has limited choice and is overpriced. ||It is certainly not a bad hotel. However, the lack of attention to detail and unfriendly welcome makes it not somewhere that I would rush back to. Let's hope that a forthcoming renovation improves it.