CHÂTEAU D'ARTIGNY ^{* * * * *}

파리의 비싼 호텔에 실망만 했는데, 가격, 서비스, 숙소상태 면에서 아주 만족했습니다. 샤토에서 한번 자는 경험을 하실 분들에게 추천합니다.

저녁,아침 포함하여 (방도 업그레이드) 좀 부담되는 가격이었으나, 프랑스물가 생각하면 저렴하더군요. 저녁식사할 때 유쾌한 소믈리에 분도 좋았고(45유로 와인 한병 주문), 식사에 포함된 샴페인과 커피도 맜있었어요(gormet 패키지에는 고기요리가 아니라 치킨 혹은 피시요리 임은 알고 계시길..). 격식있는 서비스도 좋았어요. 4성급에 손색없는 숙소 어메니티, 조용한 정원...

보르도에서 샤또라고 주장하는 곳에서 하루 더 잤는데, 거의 고급 민박 수준이었어요. 아르티니가 제대로 된 샤토였음을 알게 되었습니다.

Faded glory. Once upon a time this place was probably amazing. Today, only the front façade is beautiful. Take a walk around the building - both inside and out and you'll see that it is in need of numerous repairs. The carpets in the room and around the building are thread bare. Literally with holes, the curtains, too. Everything needs to be replaced.

The service was not at all five-star. When we arrived at 1 am the gentleman working the reception seemed to be confused as to who we were and whether we had a reservation. The place is not big, I can't imagine he was waiting for numerous guests to check in that late/early. During check-in there was no mention of needing to make reservations for dining at the chateau.

The next morning at breakfast we were greeting and welcomed to the chateau but, again, no mention of needing to make a reservation for lunch or dinner.

When we went to the restaurant to eat, we were told there was no room and that we'd need a reservation. But we could order room service which had two mains - a ham and cheese sandwich and a pesto pasta dish. We ate these for three meals in a row because the hotel could not accommodate us in the restaurant. It was shocking! There were numerous ways to avoid this but the hotel did none of them - reach out to us prior to arrival to secure our booking, ask when we checked in, add a table to the dining area for guests of the hotel, open up the additional, unused dining area, book another restaurant and transportation for us, etc. How is it that a hotel cannot accommodate its guests for the meals? No matter how you see it, telling a guest that they can order room service for three meals in a row because you cannot accommodate them is not five-star service.

We were also incredibly disappointed in the bar. This is a hotel in the middle of the Loire Valley, how does this bar not have more selections for wine from the region? There were only 6-8 wines / sparkling to choose from. And we regularly had to chase down someone to help us in the bar. Again, hardly five-star service.

We were booked into this hotel via a tour agency. Don't make the same mistake we did and just accept it. Ask your agency to find another place.

And, finally, read through the other reviews of this hotel. Notice how the hotel responds to the negative reviews. That is a perfect indicator of the "five-star" service you'll receive.

Endroit magnifique, petit déjeuner au top ! Le spa est sympa. Par contre la chambre est vieillissante, pas très propre de nombreuses toiles d’araignées , lit matelas qui a plus de 30 ans une vrai cuvette !!! Et ne parlons pas des cloisons toutes fines j’ai eu l’impression de participer à la nuit agitée des voisins

Magnifique Château et cadre exceptionnel
Repas délicieux, service irréprochable

Excellent endroit... magnifique, reposant, ressourçant.
Je recommande à 200%, un vrai Havre de paix.
Le personnel est très professionnel et très très sympathique, surtout la responsable qui trouve toujours des solutions pour le confort de ses clients.
Merci beaucoup !!!