W DUBAI THE PALM * * * * *
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Palm Jumeirah, West Crescent
+971 4 245 5555
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2024
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2024
这是一家非常时尚的酒店,拥有宽敞、现代、明亮的客房、一流的游泳池、一流的餐厅......
从抵达的那一刻起,您就会发现 W 酒店的超时尚感和未来主义气息。虽然离市中心有点远,但从酒店客房和海滩欣赏到的美景会让您很快忘记距离的遥远。这是一家极具设计感的酒店,客房宽敞、现代、明亮。这里永远洋溢着狂欢的气氛,拥有一流的餐厅、一流的游泳池和酒吧,在这里可以欣赏到这座城市最美丽的日落。每到周末,住客们都会蜂拥而至,在这里享用早午餐或去游泳池畅游一番。
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成员的意见W DUBAI THE PALM
4.3/5
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For starters there is a clear lack of umbrellas. I’m not talking about one here and there but about dozens missing. We were lucky to have one but you could see rows of sun beds with it one. As a result you have all the guests asking the waiters for an umbrella and the poor guys have to find one somewhere and bring it to them. This is in the best case scenario, in others they could simply not find one only to get yelled at by the frustrating guest. This of course distracts the waiters from doing their job because there are more focus on finding umbrellas and dealing complains than looking after the guest, offering drinks and food.
I’m not sure why there are not enough umbrellas, if anything they should have enough and even extras to be able to send to wash and paint. As it stands the existing umbrellas are in poor state, dirty with paint scrapping off. The same goes for the sun beds which all of them have the paint peeling off and the elastic is loosing making them uncomfortable.
Then you have the sound problem. On one side you have the wet deck which has a DJ and loud music, but now you have another beach club on the other side with DJ and loud music too. Hence if you are in the pool you not only have loudness all over but it’s also not enjoyable because you have both songs at the same time. This clearly makes no sense, you should either realign the speakers to at least try to dissipate the sound somehwere or do you really need two beach clubs less than 100 meters from each other with loud music? Especially when the entire pool is full of kids.
Overall the team is very and courteous but there is a clear lack of investment in the area and is clearly showing. I mentioned the more obvious ones but you can see the same on the plates, some of them chipped and damaged. Instead of having proper customize trays for your food order they bring them in this large oval trays which are not only difficult to bring food in but also when you finish it’s difficult to clear the plates and cutlery because there is nothing to put them in. As well, havent Marriott eradicated all single use plastic? Well they are bringing the condiment sauces in plastic ramekins. I can only think that the ramekins got broken or something and instead of purchasing new ones was cheaper to get plastic ones.
There is a lot of potential in this hotel however there needs to be more love and care for it as well as for the brand.