AML CROSSINGS

Belle expérience. Et très bon service client. A la réservation, le site a buggé et sans que je ne m'en aperçoive j'ai été facturé 2 fois. Je m'en suis rendu compte tardivement (3 mois après). AML m'a rappelé et remboursé. Merci à eux !

La croisière topissime, le bateau, les commentaires vraiment bien (accueil billetterie en contraste très décevant)

We did see whales, and that was cool, but if you are a non-French speaker, expect to be treated with little regard if not outright disdain. We could not get the time of day for anyone to explain to us how lunch worked, whale facts, or how to get ready to board the boat in English without pulling major teeth. We took a bus from Quebec, and they stopped and told people to buy food. I had reserved lunch online and asked when we would get it. They said at the boat dock. We got to the dock, and they said hurry get your gear and prepare to board. They had someone going around trying to convince people not to go on zodiac ( it was October and cold). I asked what was dangerous/risks and got blank stares. We decided to stay with zodiac as we were fully suited in wet gear/seemed relatively safe. We get on the boat, and the captain is speaking for minutes in French, and we are getting like one sentence in English that is basically non information. They start hitting massive waves as soon as we are on the water and cold water is soaking my hands/feet/going in hood. I moved to another seat because I realize now that I need to fight hypothermia/frost bite for next 2 hours and try to stay dry as the wet suit is clearly not enough. At another dock, the captain is speaking French again and comes to the side of the boat and starts pointing at me and yelling in french.i say "I'm sorry?" And she yells at me in English at that point to "move to your original seat as I said before" (in french I'm guessing) , scolding me like a child. Of course I complied when I understood her, but it was odd to be treated like a kid on a school trip when I paid 200 dollars to be there and I was clearly trying to practice survival instincts! From there the captain would only say positional where to look for whales, but all extra info was in french only. Not a big deal but not super hospitable either. When we got back we were starving and I inquired again on lunch. They said and I quote. "Bad news, no lunch". No sorry but we got a number to call to get the refund. That was a long bus ride home. Whales were worth it, but we were treated like scum for that much money.

La vdd que superó la expectativas. Vimos a las ballenas. Un pelín caro pero recomendadisimo la vdd

Super moment avec la croisière de 3h sur le gros navire. Nous avons eu la chance de voir plus d’une quinzaine de baleines, 40 bélugas, phoques à gogo etc… (après je penses qu’il faut quand même une énorme part de chance)
Pensez à vos jumelles.