THOMPSON MADRID
宾馆
•
€€€
2024
推荐
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2024
酒店位于首都中心,拥有 174 间客房和套房以及三个餐厅区
汤普森酒店于 2022 年开业,标志着欧洲第一家汤普森酒店(凯悦集团)的到来。这家以豪华酒店著称的连锁酒店将在这里为您提供带有西班牙口音的别致住宿体验。酒店位于首都的中心地带,以伊比利亚文化为灵感,采用现代建筑风格,并与众多当地新锐艺术家合作,为时尚和艺术喝彩。酒店共有 174 间客房和套房,三个餐饮区,包括一个隐秘的地下酒吧。
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成员的意见THOMPSON MADRID
4.2/5
22 通知
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There are some things they still need to work out:
Most importantly, bar service is absolutely terrible. It is as if the staff are there to just hang around or clean dishes. I went on multiple occasions and service was dreadful each time. This seems consistent with other reviews. I once left and went to the Four Seasons after getting so frustrated (where service is fabulous even for non guests!).
Construction site outside so cars can’t pull up. Easy fix is to have porters receive check in’s. Instead I had to wheel my luggage up in the rain not only at my arrival but also again at my departure - not a good look!
Noise - I faced the courtyard and you can hear absolutely nothing outside which is lovely. Unfortunately you’ll hear every step and whisper in the hallway, every door slam, and they were also doing maintenance (on a Fri/Sat) directly above me during my stay. So relaxing in the gorgeous room was quite hard.
With all of this said I’d still go with 4-4.5 stars because I see lots of potential. The bar situation which again was beyond horrible brings me to 3. Replace the bar staff and you’re on to something with a few kinks to work out.