LA SIENNA
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成员的意见LA SIENNA
3.7/5
15 通知
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访问于一月 2024
Yvette seems to be a nice host, but later on, I realized that she does, constantly sets rules and treats adults like small children. I don't understand why we paid for the service but we have to do all the detailed cleaning as she'd texted us and complained how dirty the room is even though it was already like that. I checked in the room and the floor was dirty and sticky, you can feel sand and dirt as you walk into the room. Towels smelled bad and musty so I had to ask for another one. There was no floor mat in the bathroom so the floor was alway wet and sticky and dirty. I have no problem sharing the bathroom/ toilet but it smells very bad because she asked to lock the room at all time after using and there is no ventilation in the toilet room (shower room and toilet are in different rooms but they are next to each other).
I noticed that she has had created 2 accounts for her hotel on Google so people can not see the real and negative feedbacks about the service. 1 is La Sienna and the new one is La Sienna Hotel. Please read the reviews from both websites as they are all true and I have the same experience (she also only responds to people who complained and allegedly 'exposed' their 'bad behaviors').
I noticed that she has had created 2 accounts for her hotel on Google so people can not see the real and negative feedbacks about the service. 1 is La Sienna and the new one is La Sienna Hotel. Please read the reviews from both websites as they are all true and I have the same experience (she also only responds to people who complained and allegedly 'exposed' their 'bad behaviors').
访问于十月 2023
Tuve una gran experiencia en este hostal. Es una casa antigua bien preparada para alojamientos cortos. Es limpia y de habitaciones amplias. La zona de Harlem es segura y silenciosa, además está cercana al metro y a las estaciones de bus.
Recomendado 100 por ciento.
Recomendado 100 por ciento.
访问于六月 2023
Buenas atenciones, Ivette es encantadora y muy buena anfitriona, recomiendo el hotel está bien ubicado y es muy limpio, sin duda volvería de nuevo.
访问于五月 2023
La Sienna is a fantastic hostel in a great location at an unreasonably great price. If you're expecting a pampering hotel, you will be disappointed. But, if you're looking for a clean and friendly hostel that immerses you in the rich history of Harlem, this is exactly where you want to be. The rooms and shared bathrooms/showers/kitchen are all kept very clean. The building itself is over 100 years old and is in great shape. The host Yvette clearly cares deeply for the building that is both her home and business. We booked a shared double bed on the third floor which treated us to comfortable room with a beautiful window view. We were a short walk from the north end of Central Park, Colombia University, the Apollo Theatre, and other popular attractions.
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Apparently this was a misunderstanding on our part, and the proprietor was understandably unhappy that we took her plastic. She then however grossly overreacted in our view. She proceeded to kick us out of the hostel immediately (which we learned about on 10 pm on a heavily rainy night), went into our locked room, made a big deal of a flag we'd hung from the ceiling, and changed the door lock code so we were locked out from our stuff.
Also we noticed that there are a lot of rules about how guests have to behave, like not wearing shoes into the room or locking the shared toilet after use.
While the positive reviews seems to indicate that the service offered at this price point is of help to many people, I think people should be aware that this is a hostel run by a single person who has strict expectations on how guests behave and who does not hesitate to enforce them.